Shipping

Clearweather ships from Southern California to the United States, Canada and 26 other countries. Rates and delivery options for your address are shown at checkout. Returns and exchanges are covered in our Return & Exchange Policy.

Order Processing

Orders are generally processed within 1–2 business days, Monday through Friday, excluding holidays. Delivery time begins once your order has been processed and handed to the carrier.

When your order ships, you will receive a confirmation email with your tracking number. If an item you ordered is out of stock, we will contact you by email.

U.S. Shipping Options

Standard orders typically arrive within 5–7 business days after shipment. FedEx 2nd Day and Next Day Air are not available for Alaska, Hawaii, Puerto Rico or military addresses. We do not ship or deliver on Saturdays or Sundays.

Delivery times are estimates and are not guaranteed. If the rate shown at checkout differs from this table, the checkout rate applies.

Canada

Standard shipping is $10 and 2 Day Express is $30. Canadian orders are international orders and follow the international terms below.

International Shipping

We ship to Australia, Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, the Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, the United Arab Emirates and the United Kingdom.

International orders ship via UPS Worldwide Expedited or FedEx International Economy for a flat $25. Delivery typically takes 5–18 business days after shipment, depending on destination and customs processing.

International orders must ship to the billing address associated with the payment method, unless checkout allows otherwise.

International orders are final sale and cannot be returned or exchanged.

Customs, Duties and Taxes

International customers are responsible for all customs duties, import taxes, VAT, brokerage fees and other charges imposed by the destination country or carrier, unless those charges are collected at checkout.

We are required to declare the full value of every shipment and cannot mark a package as a gift or change its declared value to reduce duties or taxes.

If you refuse delivery, do not pay required duties or taxes, or your package is otherwise returned to us, you remain responsible for the original shipping charges, return shipping charges, duties, taxes and brokerage fees. Where a refund is issued, these costs will be deducted from it. If returning a refused or undeliverable package would cost more than the merchandise is worth, the package may be abandoned and no refund issued.

Currency

All prices are listed and charged in U.S. dollars. If your card uses another currency, your bank sets the exchange rate and may charge a foreign transaction fee.

Payment

We accept Visa, Mastercard, American Express, Discover, Shop Pay, PayPal, Apple Pay and Google Pay. You are responsible for the shipping charges shown at checkout.

Sales tax is collected where required by law.

Package Protection

Optional package protection from Route is available at checkout. It covers eligible lost, stolen or damaged shipments, subject to Route's terms. If you purchased Route protection, you can file a claim directly with Route.

Once the carrier marks an order as delivered, Clearweather is not responsible for packages that are later lost, misplaced or stolen. Customers who decline Route protection accept that risk after delivery is confirmed.

Tracking

Tracking becomes available once your order has shipped. Depending on the carrier, it can take up to 24 hours for tracking to update. After your package has been handed to the carrier, the carrier can answer questions about where it is:

• UPS: 1-800-742-5877
• FedEx: 1-800-463-3339
• OnTrac: text "START" to 703-348-8441 or use OnTrac's online chat

Addresses and Failed Deliveries

Please check your shipping and billing details before placing your order. Clearweather is not responsible for orders shipped to an incorrect or incomplete address entered at checkout.

If a carrier cannot deliver your package because of an incorrect address, refused duties or taxes, repeated missed delivery attempts or an unclaimed package, you are responsible for the cost of the return to us and of any re-shipment.

Delays

Clearweather is not responsible for delays caused by severe weather, natural disasters, carrier disruptions, customs holds, high package volume, labor disruptions or other events outside our reasonable control.

Sale Items and Returns

Sale items and items marked Final Sale cannot be returned or exchanged. See our Return & Exchange Policy for full details.

Questions

Email cs@clearweatherbrand.com or use our contact form, and include your order number.