Domestic Shipping

Clearweather offers flat-rate shipping options for domestic U.S. orders. Available shipping methods may include:

• Ground

• 2 Day

• Next Day Air

Orders are generally processed within 24–48 hours, excluding weekends and holidays. The selected shipping service begins once your order has been processed and transferred to the shipping carrier.

Once your order ships, you will receive a confirmation email containing your tracking information.

Orders are shipped Monday through Friday. We currently do not offer Saturday or Sunday shipping or delivery.

Expedited shipping services, including Next Day, 2 Day, and 3 Day where offered, may not be available for Alaska or Hawaii.

Delivery times are estimates and are not guaranteed. Clearweather is not responsible for delays caused by circumstances outside of our control, including severe weather, natural disasters, carrier delays, high shipping volume, customs or clearance delays, or other disruptions experienced by the shipping carrier.

Clearweather is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Please review your shipping information carefully before completing your order.

Applicable sales tax will be collected where required by law.

Package Protection

Clearweather offers optional package protection at checkout through Route.

Route Package Protection provides coverage for eligible lost, stolen, or damaged shipments, subject to Route's terms, conditions, eligibility requirements, and claims procedures.

Customers who purchase Route Package Protection may submit eligible claims directly through Route.

Once a shipping carrier has marked an order as delivered, including where tracking information or other proof of delivery is provided, Clearweather is not responsible for packages that are subsequently lost, missing, misplaced, or stolen.

Customers who choose not to purchase Route Package Protection assume responsibility for their shipment once the carrier has confirmed delivery.

Clearweather may also use third-party services, including Route and Shop Pay, to provide package protection, shipment tracking, and delivery updates.

Payment and Shipping Information

We accept Visa, Mastercard, Discover, and American Express.

Customers are responsible for all original outgoing shipping charges.

Please make sure that all billing and shipping information is entered accurately at checkout. Clearweather is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect customer-provided information.

International Shipping

Clearweather offers flat-rate shipping options for international orders. Available services may include:

• Standard

• Express

Available shipping methods vary by destination, and some countries may only be eligible for Standard shipping.

International orders are generally processed within 24–48 hours, excluding weekends and holidays. The selected shipping service begins once the order has been processed and transferred to the carrier.

Once your order ships, you will receive a confirmation email containing your tracking information.

International shipments generally take approximately 5–18 business days to arrive after shipment; however, delivery times are estimates and may vary depending on destination, carrier delays, customs processing, and other circumstances outside of Clearweather's control.

Shipping fees will be calculated at checkout. Orders may be shipped through UPS, DHL, FedEx, or another applicable carrier.

International orders must be shipped to the billing address associated with the payment method unless otherwise permitted during checkout.

International orders are final sale and are not eligible for return or exchange.

Customers are responsible for all original outgoing shipping charges and, where applicable, any return shipping charges.

Customs, Duties and Taxes

International customers are responsible for all applicable customs duties, import taxes, VAT, brokerage fees, customs processing fees, and any other charges imposed by the destination country or shipping carrier.

These charges are not included in the purchase price or shipping fee unless specifically stated at checkout.

Clearweather is required to accurately declare the value of merchandise on customs documentation and cannot alter the declared value in order to reduce customs duties, taxes, or fees.

If a customer refuses delivery, fails to pay required duties or taxes, or if an international shipment is otherwise returned to Clearweather, the customer will remain responsible for all original shipping charges, return shipping charges, duties, taxes, brokerage fees, and other costs associated with the shipment.

Any applicable charges may be deducted from the customer's merchandise refund where a refund is permitted.

If the cost of returning an undeliverable or refused international shipment exceeds the value of the merchandise, the shipment may be abandoned and a refund may not be issued.

Exchange Rates

All prices on Clearweather are listed and charged in U.S. Dollars.

If your payment method uses another currency, your bank or credit card provider will determine the applicable exchange rate and may charge additional currency conversion or international transaction fees.

Tracking

Tracking information becomes available after your order has shipped and been transferred to the shipping carrier.

Depending on the carrier, tracking information may take up to 24 hours after shipment to update.

Once your order ships, you will receive a confirmation email containing your tracking number and a link to track your shipment.

After a package has been transferred to the carrier, questions regarding the current location or status of the shipment should generally be directed to the applicable carrier.

UPS: 1-800-742-5877
FedEx: 1-800-463-3339
OnTrac: Text “START” to 703-348-8441 or contact OnTrac through its online customer support chat.

Failed Deliveries and Service Delays

If a carrier is unable to deliver a shipment because of an incorrect or incomplete address provided by the customer, refusal to pay applicable duties or taxes, repeated unsuccessful delivery attempts, failure to retrieve a package, or another circumstance attributable to the customer, Clearweather is not responsible for any resulting return shipping charges or re-shipping costs.

If a package is returned to Clearweather under these circumstances, the customer will be responsible for all shipping costs associated with the original shipment, return shipment, and any requested re-shipment.

Clearweather is not responsible for unexpected shipping delays resulting from severe weather, natural disasters, carrier disruptions, customs or clearance delays, high package volume, labor disruptions, or other events outside of Clearweather's reasonable control.

Sale and Discounted Merchandise

Sale merchandise and merchandise purchased using certain promotional or discount codes may be final sale and may not be eligible for return or exchange.

Please refer to our Return Policy for complete information regarding returns, exchanges, final-sale merchandise, and promotional purchases.