Privacy Policy

Privacy Policy

Last Updated: September 25, 2026

This Privacy Policy explains how Clearweather, LLC, doing business as Clearweather (“Clearweather,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit clearweatherbrand.com, make a purchase, create an account, sign up for email or text messages, contact us, or otherwise interact with our store and related services (the “Services”). Our store is powered by Shopify.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described here.

Personal Information We Collect

“Personal information” means information that identifies, or can reasonably be linked to, you or another person. It does not include information that is collected anonymously or has been de-identified. Depending on how you use the Services, where you live, and as permitted or required by law, we may collect the following categories of personal information, including inferences drawn from it:

  • Contact details, such as your name, billing and shipping address, phone number, and email address.
  • Financial information, such as payment card details, form of payment, transaction details, and payment confirmation. Full card numbers are processed by our payment providers and are not stored by Clearweather.
  • Account information, such as your username, password, preferences, and settings.
  • Transaction information, such as items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past orders.
  • Communications with us, such as the content of customer service requests, reviews, and feedback.
  • Marketing preferences, such as your email and SMS subscriptions, consent records, and opt-outs.
  • Device information, such as your browser, device type, network connection, IP address, time zone, and other unique identifiers.
  • Usage information, such as the pages you view, the website or search that referred you, and how and when you interact with the Services.

Where We Get Personal Information

  • Directly from you, when you place an order, create an account, sign up for marketing, contact us, or otherwise provide it to us.
  • Automatically through the Services, from your device through cookies and similar technologies (see “Cookies and Similar Technologies” below).
  • From our service providers, when they collect or process personal information on our behalf, such as payment processing, returns, package protection, and shipping.
  • From our partners and other third parties, such as advertising and social media platforms when you interact with our ads or content, subject to those platforms' settings.

How We Use Personal Information

  • To provide, tailor, and improve the Services. This includes processing payments, fulfilling orders, arranging shipping, handling returns and exchanges, managing your account, remembering your preferences, enabling reviews, and recommending products related to your purchases.
  • For marketing and advertising. We may send marketing by email, text message, or postal mail, and show you ads on the Services and other websites, including ads based on items you have viewed, added to your cart, or purchased.
  • For security and fraud prevention. We use personal information to authenticate accounts, provide secure checkout, and detect, investigate, and act on fraudulent, illegal, or malicious activity. If you create an account, please keep your login details private.
  • To communicate with you. We use personal information to provide customer support and to maintain our relationship with you.
  • For legal reasons. We use personal information to comply with the law, respond to valid legal process, participate in legal proceedings, and enforce our terms and policies.

Cookies and Similar Technologies

We and our service providers use cookies, pixels, tags, local storage, and similar technologies (“Cookies”) to operate the Services and to understand how you use them. We use both session Cookies, which expire when you close your browser, and persistent Cookies, which remain until they expire or you delete them.

  • Strictly necessary: required for the site to work, including the cart, checkout, account sign-in, security, and saving your privacy choices.
  • Functional: remember choices you make, such as preferences and sign-in, so you do not have to re-enter them.
  • Performance and analytics: help us understand how visitors use the site so we can improve it.
  • Marketing and advertising: help us and our advertising partners measure campaigns and show you relevant ads, including ads based on your activity across websites. We also use Cookies to recognize when you leave items in your cart so we can send you a reminder by email or, if you have opted in, by text message.

You can block or delete Cookies in your browser settings. Instructions are available for Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge. Settings apply to each browser and device separately. If you block Cookies, parts of the site, including checkout, may not work properly.

How We Disclose Personal Information

We may disclose personal information for legitimate purposes described in this Privacy Policy, including:

  • With Shopify and with vendors who provide services on our behalf, such as IT and hosting, payment processing (including Shopify Payments and PayPal), data analytics, customer support, email and SMS delivery, returns processing, package protection, fulfillment, and shipping.
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. These partners use your information under their own privacy notices. Depending on where you live, you may have the right to direct us not to share your information for these purposes. You can opt out on our Your Privacy Choices page.
  • When you direct or ask us to, or otherwise consent, such as to ship you products or when you use social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger, sale of assets, or bankruptcy; to comply with legal obligations, including subpoenas and search warrants; to enforce our terms and policies; and to protect the Services, our rights, and the rights of our customers and others.

Text messaging: We do not share your mobile phone number, SMS opt-in data, or consent records with third parties or affiliates for their own marketing purposes. This information is shared only with the service providers that deliver our text messages.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties located in countries other than where you live. We also use certain Shopify enhanced features that draw on your interactions with our store, with other merchants, and with Shopify. For those features, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights over that use. To learn more, see the Shopify Consumer Privacy Policy. Depending on where you live, you can exercise rights over data Shopify processes through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may link to websites and platforms operated by third parties, such as our returns portal, package protection provider, payment providers, and social media. We are not responsible for their privacy or security practices, so please review their policies. Information you share on public or semi-public platforms, including social networks, may be visible to other users. A link does not imply our endorsement of the third party.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has given us personal information, contact us using the details below and we will delete it. We do not have actual knowledge that we “sell” or “share” (as those terms are defined in applicable law) the personal information of anyone under 16 years of age.

Security and Retention

We use administrative, technical, and physical safeguards designed to protect personal information, but no security measures are perfect, and information sent over the internet may not be secure in transit. Please do not send sensitive or confidential information to us through unsecured channels.

How long we keep personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request as permitted by law.

  • Right to access / know: request access to the personal information we hold about you.
  • Right to delete: request that we delete personal information we maintain about you.
  • Right to correct: request that we correct inaccurate personal information.
  • Right of portability: receive a copy of your personal information and ask us to transfer it to a third party, in certain circumstances.
  • Right to opt out of sale, sharing, or targeted advertising: you may have the right to opt out of the “sale” or “sharing” of your personal information or its use for “targeted advertising,” as those terms are defined in applicable privacy laws. You can opt out on our Your Privacy Choices page, or by emailing cs@clearweatherbrand.com with “Privacy Choices” in the subject line. An opt-out made on the page applies to the browser and device you use, so you may need to repeat it on other browsers or devices or after clearing cookies.
  • Managing communication preferences: you can unsubscribe from marketing emails using the link in any email, and stop marketing texts by replying STOP. We may still send non-promotional messages about your account or orders.

Global Privacy Control. If you visit our website with the Global Privacy Control (GPC) signal enabled, depending on where you live, we will automatically treat it as a request to opt out for that browser and device, and for your account if we can associate the device with it. Other than GPC, we do not respond to “Do Not Track” signals.

UK and European Economic Area residents, subject to local law, also have the right to object to or restrict our processing of personal information for certain purposes, and, where we rely on consent, to withdraw that consent at any time without affecting processing that took place before withdrawal.

California residents may also request information about our disclosure of personal information to third parties for their direct marketing purposes under California Civil Code Section 1798.83 (“Shine the Light”).

To exercise any of these rights, email cs@clearweatherbrand.com or use our contact form. For data processed by Shopify, you can also visit the Shopify Privacy Portal.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing a request, as permitted or required by law. You may designate an authorized agent to make a request on your behalf; we will ask the agent for proof that you authorized them and may ask you to verify your identity directly. We will respond within the time required by applicable law.

Complaints and Appeals

If you have a complaint about how we handle your personal information, please contact us using the details below. If we decline your request, you may appeal by replying to our decision or emailing cs@clearweatherbrand.com with “Privacy Appeal” in the subject line. Depending on where you live, you may also be able to lodge a complaint with your local data protection authority. For the EEA, see the list of data protection authorities.

International Transfers

We are based in the United States and may transfer, store, and process your personal information outside the country where you live. When we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent UK contracts, unless the transfer is to a country determined to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this page, update the “Last Updated” date, and provide any additional notice required by law.

Contact Us

For questions about our privacy practices or this Privacy Policy, or to exercise your rights, contact us at:

Clearweather, LLC
662 E Dyer Rd
Santa Ana, CA 92705
United States
Email: cs@clearweatherbrand.com

For the purposes of applicable data protection laws, Clearweather is the data controller of your personal information.